HH_GuideForFamilies_2012 - page 4

Charles E. Smith Life Communities
2
Contents
Introduction: Your First Few Days – What to Expect . . . . . . . . . . . . . . . . . . . . . . . . . 5
Quick Guide for Families about Communication
About Care: Nursing, Medical, Rehabilitation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Quick Guide for Families about Nursing, Medical and Rehabilitative Care
Dining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Quick Guide for Families about Food Services
Services & Amenities, A to Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Quick Guide for Families about Services & Amenities
Your Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Troubleshooting Guide for Repairs & Maintenance
Money Matters: Medicare, Medicaid and Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Quick Guide for Families about Financial Questions
Especially for Families – More information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Quick Guide for Families about Website Resources
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
We have made every attempt to be accurate, but policies, procedures and contact information can
change. If you become aware of any information in this Table-Top Concierge that should be updated,
please contact Public Relations,
301.770.8341
or
.
This guide book is intended to provide an overview of our organization, its services and amenities for
Hebrew Home of Greater Washington residents and families. The contents are presented as a matter
of information only. Charles E. Smith Life Communities may enhance, modify or change any policy
or service described in this guidebook at any time. This guide replaces all previous editions.
Back cover artwork: Torah cover by Shirley Waxman
Chapter dividers: Artwork created by our campus residents
1,2,3 5,6,7,8,9,10,11,12,13,14,...44
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